FAQs

Find clear answers to the most common questions about our services, treatments, and how HydraCove operates. This section helps you understand what to expect before booking, so you can feel confident and comfortable with your care.

Appointment

It’s easy to set up an appointment. You can contact us via WhatsApp or call us. Our team will assist you with everything, whether you need an in-clinic appointment, a telemedicine session, or a doctor on call who comes directly to your villa or hotel.

Patients are welcome to book an appointment through WhatsApp, by phone, or by visiting the clinic. After the booking is confirmed or once they arrive, our front desk team manages the check-in, and the consultation is completed by a licensed doctor, either in the clinic, through telemedicine, or at their villa or home.

As a premium homecare service, we deliver a refined, clinic-level experience directly to your villa or home. Our medical team arrives fully equipped for IV treatments, ensuring a smooth, discreet, and indulgently comfortable service—elevating your care without you ever needing to step outside.

We support multiple convenient payment options, including cash, local and international credit or debit cards, and bank transfers. Our team will share clear payment steps during the booking process or once the consultation is complete.

For your visit, make sure to bring a valid ID or passport, as well as any medical documents such as past records, prescriptions, or lab results. Our team will help with any other requirements specific to your case.

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Address

Jl. Raya Kampus Unud No.1, Jimbaran, Kec. Kuta Sel., Kabupaten Badung, Bali 80361

Call Us

+62 851 4291 9193

Email Us

hydracove.clinic@gmail.com